Artesis Plantijn Hogeschool Antwerpen
Management en Communicatie
campus Meistraat
Meistraat 5 - 2000 Antwerpen
T +32 3 220 55 20 - F +32 3 220 55 59
mc@ap.be
FlaHost: French Intermediate27547/1672/1920/1/91
Study guide

FlaHost: French Intermediate

27547/1672/1920/1/91
Academic year 2019-20
Is found in:
  • International programmes Management and Communication, programme stage 2
This is a single course unit.
Study load: 3 credits
Teaching staff: Mingels An, Storme Caroline
Languages: French
Scheduled for: Semester 1
This course unit is marked out of 20 (rounded to an integer).
Possible deadlines for learning account: 15.10.2019 ()
Re-sit exam: is possible.
Compensated fail: This course unit is eligible for compensation according to the compensated fail criteria as determined by the degree programme you are enrolled in.

Prerequisites

There are no prerequisites for this course.

Course content

Grammar:
- Le pronom personnel
- Les temps dus passé
- La conjugaison des verbes
- L'adjectif et l'adverbe
- la voix passive
- le comparatif
- l'accord du participe passé

Communication skills:
- Comment gérer des réclamations (en direct en par mail), la lettre d'excuse
- Organizer le départ d'un client (préparer le départ, présenter la note, évaluations des prestations, rédiger un publipostage)
- Le courriel
- discussion d'une texte 

Communication and vocabulary within the context of hotel and tourism