Artesis Plantijn Hogeschool Antwerpen
Management en Communicatie
campus Meistraat
Meistraat 5 - 2000 Antwerpen
T +32 3 220 55 20 - F +32 3 220 55 59
mc@ap.be
Commercial skills32928/1695/1920/1/39
Study guide

Commercial skills

32928/1695/1920/1/39
Academic year 2019-20
Is found in:
  • Bachelor of Business Management, programme stage 2
    Specialisation:
    • Finance and Insurance
This is a single course unit.
Study load: 3 credits
Teaching staff: Galle Nele
Languages: Dutch
Scheduled for: Semester 2
This course unit is marked out of 20 (rounded to an integer).
Possible deadlines for learning account: 09.03.2020 ()
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 75,00 hours

Prerequisites

There are no prerequisites for this course.

Learning outcomes (list)

The student masters principles of business economics and law
The student onderstands the importance of a clear insight in client and market behaviour and thinking when establishing customer relations
The student is customer focused
The student is customer focused.
The student presents himself/herself in a professional manner to a business contact or client
The student understands the different stages of the supply chain
The student onderstands the importance of a clear insight in client and market behaviour and thinking when establishing customer relations
The student can conducts an advisory sales pitch
The student acts professionally in a business environment
The student is aware of verbal and non-verbal behaviour in a business environment

Study material (list)

Mandatory
Mandatory
  • Author: Stefan Renkena

Educational organisation (list)

Learning Activities
Lectures and / or tutorials24,00 hours
Work time outside of contact hours51,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
Semester 2Skills assessment hands on60,00Mondelinge evaluatie
Evaluation(s) for re-sit exam
MomentForm%Remark
Semester 2Skills assessment hands on60,00Mondelinge evaluatie
Evaluation(s) for both exam chances, not reproducible in re-sit exam
MomentForm%Remark
Semester 2Continuous skills assessment hands on (Permanent evaluation)40,00Het resultaat van deze permanente evaluatie wordt overgedragen naar de 2de examenkans. De student is verplicht deel te nemen aan bijkomende activiteiten die in het kader van dit opleidingsonderdeel worden georganiseerd. Niet deelnemen aan deze activiteiten betekent geen deelname aan de mondelinge examens.