The Bachelor Office Management works punctually, quickly, efficiently, orderly and accurately.
The Bachelor Office Management is fluent in Dutch and at least 3 foreign languages ??(E, FR, D, S). The Bachelor Office Management maintains internal, external and intercultural communication both in writing and orally (telephony, communication, correspondence, taking minutes ...). The Bachelor Office Management can correctly assess and respond to the questions and wishes of stakeholders, he / she reacts empathically in all professional situations and always shows discretion in accordance with professional ethics and corporate culture.
| The student treats founded and unfounded complaints. |
| The student brings bad news. |
| The student communicates customizable. |
| The student uses multiple negotiation techniques. |
| The student gives professional presentations and prepared them for. |
| The student resolves conflicts. |
| The student motivates employees. |
| The student professional mailings. |
The Bachelor Office Management is loyal and respects the existing professional ethics and corporate culture. The Bachelor Office Management has a service-oriented, customer-oriented and commercial attitude.
| The student treats founded and unfounded complaints. |
| The student communicates customizable. |
| The student listens |
The Bachelor Office Management can search, collect and archive classic and digital information. To this end, the Bachelor Office Management uses up-to-date file systems, filing and archiving methods and ICT technology (document management systems) and ensures efficient information flow and processing.
| The student gives professional presentations and prepared them for. |
The Bachelor Office Management has insight in and knowledge of accounting, software for static processing, social security, personnel management, marketing, sales techniques and quality assurance. The Bachelor Office Management can also process, analyze, monitor and report on company results, personnel- commercial- and financial data. The Bachelor Office Management can manage budgets and CRM systems.
| The student resolves conflicts. |
The Bachelor Office Management plans, coordinates and organizes manager actions, events, meetings, conferences, business trips and appointments with customers and external commercial contacts. The Bachelor Office Management understands the requirements for the preparation and organization of meetings and helps to monitor decision-making. The Bachelor Office Management organizes and coordinates the secretariat, determines the work schedule at the secretariat, coordinates and advises on the introduction of new procedures and directs the logistics secretariat.
| The student motivates employees. |
Independency
| Students deal with "difficult people". |