Artesis Plantijn Hogeschool Antwerpen
Management en Communicatie
campus Meistraat
Meistraat 5 - 2000 Antwerpen
T +32 3 220 55 20 - F +32 3 220 55 59
mc@ap.be
Office tools / 124162/1699/1920/1/48
Study guide

Office tools / 1

24162/1699/1920/1/48
Academic year 2019-20
Is found in:
  • Bachelor of Office Management, programme stage 1
This is a single course unit.
Study load: 3 credits
Teaching staff: De Bie Dave
Languages: Dutch
Scheduled for: Module 1
This course unit is marked out of 20 (rounded to an integer).
Possible deadlines for learning account: 30.09.2019 ()
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours

Prerequisites

There are no prerequisites for this course.

Learning outcomes (list)

The Bachelor Office Management works punctually, quickly, efficiently, orderly and accurately.
The student employs basic concepts and skills to effectively manage a computer in a Windows environment.
The student employs recent administrative software packages are used to that in current practice.
Students looking for, processed and exchanges data through the use of hardware and software.
The Bachelor Office Management is fluent in Dutch and at least 3 foreign languages ??(E, FR, D, S). The Bachelor Office Management maintains internal, external and intercultural communication both in writing and orally (telephony, communication, correspondence, taking minutes ...). The Bachelor Office Management can correctly assess and respond to the questions and wishes of stakeholders, he / she reacts empathically in all professional situations and always shows discretion in accordance with professional ethics and corporate culture.
The student uses electronic information, communication and technology organization in the daily professional practice.
The student creates and manages kept correspondence according to the BIN standards.
The Bachelor Office Management can search, collect and archive classic and digital information. To this end, the Bachelor Office Management uses up-to-date file systems, filing and archiving methods and ICT technology (document management systems) and ensures efficient information flow and processing.
The student employs basic concepts and skills to effectively manage a computer in a Windows environment.
The student employs recent administrative software packages are used to that in current practice.
Students looking for an efficient way information on the Internet, found viewing data and critical data can efficiently introduce and exchange between different software
The Bachelor Office Management can evaluate his own actions and thoughts, those of others and of his environment. The Bachelor Office Management can identify problems that arise and contribute to solving them. The Bachelor Office Management has a broad interest in and shows openness to other cultures, current affairs, politics, social and economic events.
The student looks at the own solutions with the necessary critical sense, compared for accuracy with the offered solution and shall, where necessary improvements.
The Bachelor Office Management has insight in and knowledge of accounting, software for static processing, social security, personnel management, marketing, sales techniques and quality assurance. The Bachelor Office Management can also process, analyze, monitor and report on company results, personnel- commercial- and financial data. The Bachelor Office Management can manage budgets and CRM systems.
The student creates and manages kept correspondence according to the BIN standards.
The student applies acquired techniques in exercises he solves independently.
Students looking for an efficient way information on the Internet, found viewing data and critical data can efficiently introduce and exchange between different software
From a clear insight in the organization of what needs to be done, The Bachelor Office Management can work both systematically and thematically. The Bachelor Office Management takes responsibility for this and performs coordinating tasks within the office. The Bachelor Office Management can deal with stress situations, reacts efficiently, flexibly and courteously under all circumstances.
The student employs basic concepts and skills to effectively manage a computer in a Windows environment.
Students looking for, processed and exchanges data through the use of hardware and software.
The Bachelor Office Management plans, coordinates and organizes manager actions, events, meetings, conferences, business trips and appointments with customers and external commercial contacts. The Bachelor Office Management understands the requirements for the preparation and organization of meetings and helps to monitor decision-making. The Bachelor Office Management organizes and coordinates the secretariat, determines the work schedule at the secretariat, coordinates and advises on the introduction of new procedures and directs the logistics secretariat.
The student plans and manages appointments, meetings and tasks both for themselves and for others.
The student works so smoothly with the acquired application software that contracts be brought to a successful conclusion within a limited time frame.
Students looking for an efficient way information on the Internet, found viewing data and critical data can efficiently introduce and exchange between different software
The Bachelor Office Management shows an active attitude towards professional development, realizes the need for lifelong learning and is prepared to continue training. The Bachelor Office Management pays attention to new trends, accepts comments and learns from its own mistakes.
The student applies acquired techniques in exercises he solves independently.
Independency
The student applies acquired techniques in exercises he solves independently.
The student employs recent administrative software packages are used to that in current practice.
The Bachelor Office Management works autonomously, sets priorities in the interest of the company. The Bachelor Office Management spontaneously helps with urgent work, makes suggestions to solve problems, is innovative and creative.
The student looks at the own solutions with the necessary critical sense, compared for accuracy with the offered solution and shall, where necessary improvements.

Study material (list)

Mandatory
Mandatory
  • Author: GerenĂ© Kiki, Soudyn Mireille
Mandatory€ 1,49
  • Author: VVKSO, Licap bvba
Electronic Learning EnvironmentMandatory
  • Author: AP Hogeschool Antwerpen

Educational organisation (list)

Exam duration
Estimated time for testing1,25 hours
Learning Activities
Collaborative learning6,00 hours
Lectures and / or tutorials12,00 hours
Practicum6,00 hours
Work time outside of contact hours52,75 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
Academic yearKnowledge test100,00Schriftelijk en/of digitaal examen op 20 punten, open boek.
Zie studiewijzer voor aanvullende informatie over dit opleidingsonderdeel.
Evaluation(s) for re-sit exam
MomentForm%Remark
2nd examination periodKnowledge test100,00Schriftelijk en/of digitaal examen op 20 punten, open boek.
Zie studiewijzer voor aanvullende informatie over dit opleidingsonderdeel.