Artesis Plantijn Hogeschool Antwerpen
Management en Communicatie
campus Meistraat
Meistraat 5 - 2000 Antwerpen
T +32 3 220 55 20 - F +32 3 220 55 59
mc@ap.be
Business Communication I/1-228321/1699/1920/1/28
Study guide

Business Communication I/1-2

28321/1699/1920/1/28
Academic year 2019-20
Is found in:
  • Bachelor of Office Management, programme stage 1
This is a single course unit.
Study load: 3 credits
It is not possible to enrol in this course unit under
  • exam contract (to obtain a credit).
  • exam contract (to obtain a degree).
Co-ordinator: De Smet Koen
Languages: Dutch
Scheduled for: Module 1 + Module 2
This course unit is marked out of 20 (rounded to an integer).
Possible deadlines for learning account: 15.10.2019 ()
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours

Prerequisites

There are no prerequisites for this course.

Learning outcomes (list)

The Bachelor Office Management works punctually, quickly, efficiently, orderly and accurately.
the student masters the Dutch spelling
The student listens
The Bachelor Office Management is fluent in Dutch and at least 3 foreign languages ??(E, FR, D, S). The Bachelor Office Management maintains internal, external and intercultural communication both in writing and orally (telephony, communication, correspondence, taking minutes ...). The Bachelor Office Management can correctly assess and respond to the questions and wishes of stakeholders, he / she reacts empathically in all professional situations and always shows discretion in accordance with professional ethics and corporate culture.
The student communicates customizable.
The student can write short, professional emails (e.g. to make appointments).
The student applies the grammar rules in order to construct correct sentences, in spoken and written language.
The student (e) must be communicative, critical attitude and develop an analytical mind.
you applicate the extensive grammar and vocabulary correctly, both oral as written
writes a text correctly
The Bachelor Office Management is loyal and respects the existing professional ethics and corporate culture. The Bachelor Office Management has a service-oriented, customer-oriented and commercial attitude.
The student communicates customizable.
The student listens
The Bachelor Office Management can search, collect and archive classic and digital information. To this end, the Bachelor Office Management uses up-to-date file systems, filing and archiving methods and ICT technology (document management systems) and ensures efficient information flow and processing.
the student adjusts seen opportunities to achieve a modern, active and cared for properly to Dutch
the student provides an appropriate structure to business texts
The Bachelor Office Management can evaluate his own actions and thoughts, those of others and of his environment. The Bachelor Office Management can identify problems that arise and contribute to solving them. The Bachelor Office Management has a broad interest in and shows openness to other cultures, current affairs, politics, social and economic events.
the student corrects Dutch texts
Independency
the student writes Dutch business letters and e-mails effectively, efficiently and correctly.

Study material (list)

Mandatory
Electronic Learning EnvironmentMandatory
  • Author: AP Hogeschool Antwerpen

Educational organisation (list)

Exam duration
Estimated time for testing4,00 hours
Learning Activities
Lectures and / or tutorials18,00 hours
Practicum12,00 hours
Work time outside of contact hours44,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
Academic yearKnowledge test100,00module 1: schriftelijk examen 100%
module 2: schriftelijk examen 70% - permanente evaluatie 30%


Evaluation(s) for re-sit exam
MomentForm%Remark
Academic yearKnowledge test100,00module 1 en module 2 samen: 100% schriftelijk examen