Academic year
2021-22
Is found in:
- Associate Degree of Hospitality Management, programme stage 1
This is a single course unit.
Study load:
3 credits
Teaching staff: Laureys Peter, Van Thiel Daniel
Languages: Dutch
Scheduled for: Semester 2
This course unit is marked out of 20 (rounded to an integer).
Prerequisites
There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours
Learning outcomes (list)
10: Contribute to human resources management, coaching and training department: Contributes to the management of human resources and the coaching and training of employees and trainees within own department.
The student will explain the impact of how culture can shape thinking/acting
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The student will explain the TOPOI model.
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11: Working in Team: Works in a team-oriented manner in an intercultural and/or multidisciplinary professional environment. The graduate plans and directs the operational work of the team.
The student will master techniques to avoid miscommunication of nonverbal cues
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The student explains the impact of multiculturalism in the workplace
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The student acquires insight and skills based on various cases |
12: Multilingual Functional Communication: Communicates functionally with guests, customers, suppliers and colleagues in a cross-cultural and multilingual context.
Student explains Trompenaars' dimensions
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The student explains cultural differences
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The student actively participates in discussions on the forum in the learning environment
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The student will explain Hofstede's dimensions
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The student will explain the six elements that play a major role in intercultural communication in practice
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The student will demonstrate how to develop cross-cultural competencies
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The student illustrates what culture is based on the onion model.
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The student will explain the importance of cross-cultural communication
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The student applies Hofstede's dimensions in a country presentation
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The student will know the various stages of the Developmental Model of Intercultural Sensitivity
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Educational organisation (list)
Evaluation (list)
Evaluation(s) for first exam chance
Moment | Form | % | Remark |
Academic year | Skills assessment hands off | 100,00 | |
Evaluation(s) for re-sit exam
Moment | Form | % | Remark |
2nd examination period | Skills assessment hands off | 100,00 | |