Academic year
2021-22
Is found in:
- Associate Degree of Hospitality Management, programme stage 2
This is a single course unit.
Study load:
3 credits
Teaching staff: Cuypers Maryse, Van Thiel Daniel
Languages: Dutch
This course unit is marked out of 20 (rounded to an integer).
Prerequisites
There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours
Learning outcomes (list)
12: Multilingual Functional Communication: Communicates functionally with guests, customers, suppliers and colleagues in a cross-cultural and multilingual context.
| The student communicates effectively in English in various specific situations from the hotel industry.
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| The student uses the learned English vocabulary in appropriate situations.
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| The student responds appropriately in English to various complaints from hotel guests in simulated practical situations.
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| The student will fluently answer potential questions from hotel guests in English.
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| The student answers questions about read English information and texts related to the hotel industry.
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| The student will write a correct email to potential guests in English.
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| The student fluently conducts a telephone conversation in English in a simulated hotel situation.
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14L: Communicates in multiple languages when performing daily tasks.
| The student communicates in English when performing daily tasks.
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| The student will showcase their beverage knowledge in English [written].
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| The student showcases their beverage knowledge in English.
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Educational organisation (list)
Evaluation (list)
Evaluation(s) for first exam chance
| Moment | Form | % | Remark |
| Academic year | Knowledge test | 50,00 | |
| Academic year | Skills assessment simulation | 50,00 | |
Evaluation(s) for re-sit exam
| Moment | Form | % | Remark |
| 2nd examination period | Knowledge test | 50,00 | |
| 2nd examination period | Skills assessment simulation | 50,00 | |