Artesis Plantijn Hogeschool Antwerpen
Management en Communicatie
campus Meistraat
Meistraat 5 - 2000 Antwerpen
T +32 3 220 55 20 - F +32 3 220 55 59
mc@ap.be
Communication skills 15239/2157/2122/1/45
Study guide

Communication skills 1

5239/2157/2122/1/45
Academic year 2021-22
Is found in:
  • Associate Degree of Transports and Logistics, programme stage 1
This is a single course unit.
Study load: 6 credits
Teaching staff: Cuypers Maryse, De Craene Charis, Schwagten Marina
Languages: Dutch
Scheduled for: Semester 1
This course unit is marked out of 20 (rounded to an integer).

Prerequisites

There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 156,00 hours

Learning outcomes (list)

03: Communicate: communicates effectively and matter-of-factly about the logistics processes in which he is involved both internally and externally in the common business language.
The student performs a standard business and professional telephone conversation in Dutch
The student will respond to standard emails in a professional manner using email etiquette
The student applies in writing in Dutch in an adequate manner
The student applies orally in Dutch in an adequate manner
The student maintains a professional demeanor during business communication
The student uses the correct professional jargon in Dutch within the field of transportation and logistics
The student designates numbers, dates and quantities and writes them in full in Dutch
The student takes care of language, spelling and word usage in Dutch
The student creates an up-to-date resume in Dutch on social media
The student presents him/herself orally in a professional manner in Dutch
The student presents him/herself professionally in writing in Dutch
The student interprets professional instructions and procedures.
The student actively participates in a meeting in Dutch
The student prepares the minutes of a meeting in Dutch

Study material (list)

Mandatory
Mandatory
  • Author: Gitte Dockx/Tom Goossens

Educational organisation (list)

Avondtraject
Dagtraject
Practicum36,00 hours
Practicum48,00 hours
Work time outside of contact hours108,00 hours
Work time outside of contact hours120,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
Academic yearSkills assessment simulation100,00
Evaluation(s) for re-sit exam
MomentForm%Remark
2nd examination periodSkills assessment simulation100,00