Artesis Plantijn Hogeschool Antwerpen
Management en Communicatie
campus Meistraat
Meistraat 5 - 2000 Antwerpen
T +32 3 220 55 20 - F +32 3 220 55 59
mc@ap.be
Sales/227145/2194/2122/1/18
Study guide

Sales/2

27145/2194/2122/1/18
Academic year 2021-22
Is found in:
  • Bachelor of Organisation & Management, programme stage 3
    Choice option within specialisation:
    • Track Sales within Business & Languages
This is a single course unit.
Study load: 3 credits
Teaching staff: Jansen Dominique
Languages: Dutch
Scheduled for: Module 2
This course unit is marked out of 20 (rounded to an integer).
Possible deadlines for learning account: 06.12.2021 ()
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours

Prerequisites

There are no prerequisites for this course.

Learning outcomes (list)

The Bachelor Office Management works punctually, quickly, efficiently, orderly and accurately.
The student reflects critically on his/her soft skills in a commercial context.
The Bachelor Office Management can evaluate his own actions and thoughts, those of others and of his environment. The Bachelor Office Management can identify problems that arise and contribute to solving them. The Bachelor Office Management has a broad interest in and shows openness to other cultures, current affairs, politics, social and economic events.
The student reflects critically on his/her soft skills in a commercial context.
From a clear insight in the organization of what needs to be done, The Bachelor Office Management can work both systematically and thematically. The Bachelor Office Management takes responsibility for this and performs coordinating tasks within the office. The Bachelor Office Management can deal with stress situations, reacts efficiently, flexibly and courteously under all circumstances.
The student applies sales theories to a practical example.
The Bachelor Office Management plans, coordinates and organizes manager actions, events, meetings, conferences, business trips and appointments with customers and external commercial contacts. The Bachelor Office Management understands the requirements for the preparation and organization of meetings and helps to monitor decision-making. The Bachelor Office Management organizes and coordinates the secretariat, determines the work schedule at the secretariat, coordinates and advises on the introduction of new procedures and directs the logistics secretariat.
The student adapts his/her communication style to that of the interlocutor and takes into account the guidelines of professional communication in a commercial context.
The Bachelor Office Management shows an active attitude towards professional development, realizes the need for lifelong learning and is prepared to continue training. The Bachelor Office Management pays attention to new trends, accepts comments and learns from its own mistakes.
The student applies the different steps of the commercial process.
Stakeholders
The student expands a professional network based on an on-line networking platform and uses this network for sales purposes. The student lays the foundation for off-line networking.
Independency
De student communiceert op een vlotte manier in werkvormen die relevant zijn voor een verkoopafdeling.

Study material (list)

Mandatory
Mandatory
Electronic Learning EnvironmentMandatory
  • Author: AP Hogeschool Antwerpen

Educational organisation (list)

Exam duration
Estimated time for testing2,00 hours
Learning Activities
Lectures and / or tutorials28,00 hours
Work time outside of contact hours48,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
Academic yearKnowledge test60,00schriftelijk examen (mogelijk digitaal)
Academic yearPortfolio40,00Portfolio op basis van opdracht gegeven tijdens de lessenreeks
Evaluation(s) for re-sit exam
MomentForm%Remark
Academic yearKnowledge test100,00schriftelijk examen (mogelijk digitaal)