The Bachelor Office Management is fluent in Dutch and at least 3 foreign languages ??(E, FR, D, S). The Bachelor Office Management maintains internal, external and intercultural communication both in writing and orally (telephony, communication, correspondence, taking minutes ...). The Bachelor Office Management can correctly assess and respond to the questions and wishes of stakeholders, he / she reacts empathically in all professional situations and always shows discretion in accordance with professional ethics and corporate culture.
| The student uses the appropriate negotiation techniques and body language. |
| The student maintains both internal and external contacts, keep the style, ensures proper telephone contacts and communications meetings. |
The Bachelor Office Management can search, collect and archive classic and digital information. To this end, the Bachelor Office Management uses up-to-date file systems, filing and archiving methods and ICT technology (document management systems) and ensures efficient information flow and processing.
| The student can write a factual report. |
The Bachelor Office Management can evaluate his own actions and thoughts, those of others and of his environment. The Bachelor Office Management can identify problems that arise and contribute to solving them. The Bachelor Office Management has a broad interest in and shows openness to other cultures, current affairs, politics, social and economic events.
| The student adheres to the professional and follow the ethics and codes of ethics of the institution. |
| The student is able to put themselves in the structure of the organization and to evaluate themselves thereby. |
| The student can make a SWOT analysis of themselves. |
| The student acquires insight into the different departments / services of the institution / company and knows the objectives and policies, operation, organization and development trends. |
The Bachelor Office Management shows an active attitude towards professional development, realizes the need for lifelong learning and is prepared to continue training. The Bachelor Office Management pays attention to new trends, accepts comments and learns from its own mistakes.
| The student knows how to adapt to the prevailing business culture and dress code. |
The Bachelor Office Management has insight in and knowledge of accounting, software for static processing, social security, personnel management, marketing, sales techniques and quality assurance. The Bachelor Office Management can also process, analyze, monitor and report on company results, personnel- commercial- and financial data. The Bachelor Office Management can manage budgets and CRM systems.
| The student learns to adapt to the work of the working rhythm, teamwork and the overall activities of daily working life. |
| The student creates and manages a neat correspondence and presents documents in accordance with the applicable standards (BIN and APA standards). |
From a clear insight in the organization of what needs to be done, The Bachelor Office Management can work both systematically and thematically. The Bachelor Office Management takes responsibility for this and performs coordinating tasks within the office. The Bachelor Office Management can deal with stress situations, reacts efficiently, flexibly and courteously under all circumstances.
| The student applies the theoretical knowledge into practice: administrative technology, word processing, computing, medical terminology and language skills. |
The Bachelor Office Management plans, coordinates and organizes manager actions, events, meetings, conferences, business trips and appointments with customers and external commercial contacts. The Bachelor Office Management understands the requirements for the preparation and organization of meetings and helps to monitor decision-making. The Bachelor Office Management organizes and coordinates the secretariat, determines the work schedule at the secretariat, coordinates and advises on the introduction of new procedures and directs the logistics secretariat.
| The student learns to adapt to the work of the working rhythm, teamwork and the overall activities of daily working life. |
Independency
| De stagiair evolueert in het uitvoeren van de taken zodat deze naar het einde van de stage toe zelfstandig kunnen uitgevoerd worden. |
| The student can correctly handle a file and give feedback to the client. |
| The student can make a SWOT analysis of themselves. |
The Bachelor Office Management works autonomously, sets priorities in the interest of the company. The Bachelor Office Management spontaneously helps with urgent work, makes suggestions to solve problems, is innovative and creative.
| The student can prepare a resume and write a cover letter tailored to the field. |
| The student can find a suitable placement |
| The student acquires insight into the different departments / services of the institution / company and knows the objectives and policies, operation, organization and development trends. |