Artesis Plantijn Hogeschool Antwerpen
Management en Communicatie
campus Meistraat
Meistraat 5 - 2000 Antwerpen
T +32 3 220 55 20 - F +32 3 220 55 59
mc@ap.be
Office management placement HRM28350/2194/2122/1/54
Study guide

Office management placement HRM

28350/2194/2122/1/54
Academic year 2021-22
Is found in:
  • Bachelor of Organisation & Management, programme stage 3
    Choice option within specialisation:
    • Track Human Resources within Business & Languages
This is a single course unit.
Study load: 23 credits
It is not possible to enrol in this course unit under
  • exam contract (to obtain a credit).
  • exam contract (to obtain a degree).
Co-ordinator: Meerts Kristin
Other teaching staff: Michels Nele
Languages: Dutch
Scheduled for: Module 3 + Module 4
This course unit is marked out of 20 (rounded to an integer).
Possible deadlines for learning account: 15.03.2022 ()
Re-sit exam: not possible.
Possibility of tolerance: You have to pass this course unit (will never be tolerated).
Total study time: 598,00 hours

Prerequisites

having finished at least 60 ects credits in programme part (year) 1 AND having finished at least 60 ects credits in programme part (year) 2 AND can only be taken in the year when the student is set to graduate AND to be taken together with Bachelorproof HRM/3-4.

Learning outcomes (list)

The Bachelor Office Management is fluent in Dutch and at least 3 foreign languages ??(E, FR, D, S). The Bachelor Office Management maintains internal, external and intercultural communication both in writing and orally (telephony, communication, correspondence, taking minutes ...). The Bachelor Office Management can correctly assess and respond to the questions and wishes of stakeholders, he / she reacts empathically in all professional situations and always shows discretion in accordance with professional ethics and corporate culture.
The student communicate correctly verbally and in writing.
The student make a report on his internship activities and professional growth
The student use his language skills both written and verbal by itself explain all contacts.
The Bachelor Office Management can evaluate his own actions and thoughts, those of others and of his environment. The Bachelor Office Management can identify problems that arise and contribute to solving them. The Bachelor Office Management has a broad interest in and shows openness to other cultures, current affairs, politics, social and economic events.
The student is able to adjust hisself in the organizational structure and evaluate yourself taking
The Bachelor Office Management shows an active attitude towards professional development, realizes the need for lifelong learning and is prepared to continue training. The Bachelor Office Management pays attention to new trends, accepts comments and learns from its own mistakes.
The student use his language skills both written and verbal by itself explain all contacts.
The Bachelor Office Management has insight in and knowledge of accounting, software for static processing, social security, personnel management, marketing, sales techniques and quality assurance. The Bachelor Office Management can also process, analyze, monitor and report on company results, personnel- commercial- and financial data. The Bachelor Office Management can manage budgets and CRM systems.
The student collect and process information correctly.
From a clear insight in the organization of what needs to be done, The Bachelor Office Management can work both systematically and thematically. The Bachelor Office Management takes responsibility for this and performs coordinating tasks within the office. The Bachelor Office Management can deal with stress situations, reacts efficiently, flexibly and courteously under all circumstances.
The student organize all training activities within specified deadlines.
The student organize efficiently secretarial services.
The student plan and controlling the efficient time management.
The Bachelor Office Management plans, coordinates and organizes manager actions, events, meetings, conferences, business trips and appointments with customers and external commercial contacts. The Bachelor Office Management understands the requirements for the preparation and organization of meetings and helps to monitor decision-making. The Bachelor Office Management organizes and coordinates the secretariat, determines the work schedule at the secretariat, coordinates and advises on the introduction of new procedures and directs the logistics secretariat.
The student organize all training activities within specified deadlines.
The student plan and controlling the efficient time management.
The Bachelor Office Management shows an active attitude towards professional development, realizes the need for lifelong learning and is prepared to continue training. The Bachelor Office Management pays attention to new trends, accepts comments and learns from its own mistakes.
The student act correspondence off properly.
Stakeholders
The student make a report on his internship activities and professional growth

Study material (list)

Mandatory
Electronic Learning EnvironmentMandatory
  • Author: AP Hogeschool Antwerpen

Educational organisation (list)

Exam duration
Estimated time for testing5,00 hours
Learning Activities
Lectures and / or tutorials20,00 hours
Work time outside of contact hours48,00 hours
Workplace training and / or internship525,00 hours

Evaluation (list)

Evaluation(s) for both exam chances, not reproducible in re-sit exam
MomentForm%Remark
Academic yearInternship100,00Evaluatiecriteria van de stage: communicatie, office support, office skills, werkhouding, attitude, stageverslag. Een malus wordt in rekening gebracht bij het niet respesteren van afspraken en deadlines.
Het evaluatieformulier wordt besproken en ter beschikking gesteld voor aanvang van de stage.