Artesis Plantijn Hogeschool Antwerpen
Management en Communicatie
campus Meistraat
Meistraat 5 - 2000 Antwerpen
T +32 3 220 55 20 - F +32 3 220 55 59
mc@ap.be
Professional Communication35407/2194/2122/1/14
Study guide

Professional Communication

35407/2194/2122/1/14
Academic year 2021-22
Is found in:
  • Bachelor of Organisation & Management, programme stage 1
This is a single course unit.
Study load: 3 credits
Teaching staff: De Smet Koen
Languages: Dutch
Scheduled for: Module 3 + Module 4
This course unit is marked out of 20 (rounded to an integer).
Possible deadlines for learning account: 15.03.2022 ()
Re-sit exam: is possible.
Possibility of tolerance: You have to pass this course unit (will never be tolerated).
Total study time: 78,00 hours

Prerequisites

to be taken together with Professional Communication OR having passed, or having a tolerated mark for Professional Communication.

Learning outcomes (list)

2.1 You evaluate your own actions and thinking, those of others, and your environment.
The student provides reasoned, critical, and constructive feedback to fellow students.
2.3 You identify problems and contribute to their resolution.
The student reworks incorrect Dutch text into correct text.
3.2 You work in a planned and project-based manner.
The student will explain how a complex piece of work with a central question is constructed (planning, execution, completion).
3.4 You take responsibility for the smooth running of the organization.
The student uses communication techniques and tools effectively.
5.0 You are punctual, work quickly and efficiently, orderly and accurately.
The student masters the general spelling in Dutch and the spelling of verbs in Dutch and borrowed from English.
7.0 You efficiently complete assignments within deadlines and budgets and work in a solution-oriented manner toward a result.
The student processes new information and uses it efficiently and effectively.
The student completes assignments with care and submits them by the deadline and according to the specified guidelines.
8.1 You demonstrate an active attitude toward professional development.
The student will develop authentic professional writing and speaking skills.
8.4 You handle feedback constructively, learning from mistakes and addressing your work points.
The student processes feedback in a critical manner and (re)formulates their own work points, skills and talents.
9.2 You conduct internal and external communication both written and oral with an eye for cross-cultural nuances.
The student will make a correct report of a meeting based on the requested report form (minutes).
The student presents a topic in a structured manner and in varied clear speaking, body, and visual language.
The student writes receiver-oriented and rewrites sentences into receiver-oriented text.
12.2 You adopt a service-oriented and customer-oriented attitude.
The student makes customer-friendly clear telephone calls.

Study material (list)

Mandatory

Educational organisation (list)

Exam duration
Estimated time for testing4,00 hours
Learning Activities
Lectures and / or tutorials18,00 hours
Practicum12,00 hours
Work time outside of contact hours44,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
Academic yearKnowledge test100,00Module 3: schriftelijke examen (100%)
Module 4: permanente evaluatie (100%)
Evaluation(s) for re-sit exam
MomentForm%Remark
Academic yearKnowledge test100,00Module 3 en Module 4: schriftelijke examen (70%) en mondeling examen (30%)