Artesis Plantijn Hogeschool Antwerpen
Management en Communicatie
campus Meistraat
Meistraat 5 - 2000 Antwerpen
T +32 3 220 55 20 - F +32 3 220 55 59
mc@ap.be
Medical Office Management35425/2194/2122/1/44
Study guide

Medical Office Management

35425/2194/2122/1/44
Academic year 2021-22
Is found in:
  • Bachelor of Organisation & Management, programme stage 1
    Specialisation:
    • Health Care Management
This is a single course unit.
Study load: 3 credits
Teaching staff: Van Eester Ria
Languages: Dutch
Scheduled for: Module 2
This course unit is marked out of 20 (rounded to an integer).
Possible deadlines for learning account: 06.12.2021 ()
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours

Prerequisites

There are no prerequisites for this course.

Learning outcomes (list)

2.3 You identify problems and contribute to their resolution.
The student identifies problems and contributes to their resolution.
3.1 You weave an understanding of the work organization.
The student will weave an understanding of the work organization.
3.4 You take responsibility for the smooth running of the organization.
The student assumes responsibility for the smooth running of the organization.
3.5 You remain composed in stressful situations, respond efficiently, are flexible and courteous under all circumstances.
The student remains composed in stressful situations, responds efficiently, is flexible and courteous under all circumstances.
5.0 You are punctual, work quickly and efficiently, orderly and accurately.
The student is punctual, works quickly and efficiently, orderly and accurately.
6.3 You will provide continuity in the absence of management.
The student will provide continuity in the absence of management.
7.0 You efficiently complete assignments within deadlines and budgets and work in a solution-oriented manner toward a result.
The student efficiently completes assignments within deadlines and budgets and works in a solution-oriented manner toward an outcome.
9.4 You engage in dialogue, argue reasoned, professional and empathetic.
The student engages in dialogue, argues reasoned, professional and empathetic.
9.5 You are discreet and communicate in accordance with professional ethics and corporate culture.
The student is discreet and communicates in accordance with professional deontology and corporate culture.
10.3 You understand the requirements in the preparation and organization of meetings and help follow up on decisions.
The student understands the requirements in preparing and organizing meetings and participates in the decision-making process.
12.1 You are loyal and respect the professional deontology and the company culture.
The student is loyal and respects professional deontology and corporate culture.
12.2 You adopt a service-oriented and customer-oriented attitude.
The student adopts a service-oriented and customer-oriented attitude.
13.3 You pay attention to quality assurance.
The student pays attention to quality assurance.

Study material (list)

Mandatory
Mandatory€ 5,00

Educational organisation (list)

Exam duration
Estimated time for testing2,00 hours
Learning Activities
Lectures and / or tutorials18,00 hours
Practicum6,00 hours
Work time outside of contact hours52,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
Academic yearKnowledge test80,00Alle opgedane kennis wordt getoetst aan de hand van een schriftelijk examen met gesloten, open en meerkeuzevragen. Dit schriftelijk examen telt mee voor 80%.
Academic yearProject assignment20,00Student dient autonoom een project schriftelijk uit te werken. De conclusie dient te worden gepresenteerd aan de medestudenten. De puntenverdeling gebeurt als volgt: presentatie (5 p), de vragen (5 p), de lay - out (5 p) en correct schriftelijk taalgebruik (5 p).
Evaluation(s) for re-sit exam
MomentForm%Remark
Academic yearKnowledge test100,00Bij de tweede examenkans krijgen de studenten een schriftelijk examen over de gehele cursus dat voor 100 % zal meetellen.