Academic year
2023-24
Is found in:
- Associate Degree of Hospitality Management, programme stage 1
This is a single course unit.
Study load:
3 credits
Teaching staff: Maerevoet Johan
Languages: Dutch
Scheduled for: Semester 1
This course unit is marked out of 20 (rounded to an integer).
Prerequisites
There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours
Learning outcomes (list)
01: Daily Operation: Acts from a current knowledge of the hospitality industry and assumes responsibility for the proper daily operation of their own department.
| The student will indicate differences and similarities regarding classifying characteristics within hospitality companies. |
| The student presents a trend and/or development within the hospitality sector based on his/her own research through articles in the field.
|
| The student describes the objectives and categories of the applicable decrees within the sector. |
| The student illustrates the different organizational structures within the industry using real-life examples. |
| The student describes the offerings for different target groups within international hospitality companies. |
| The student will describe the characteristics of the various sectors within the hospitality industry. |
| The student makes choices regarding the form of operation on the basis of legal and guiding frameworks. |
03: Compose offerings department: Compiles a balanced, quality and commercially profitable offer within own department.
| The student formulates recommendations for a company within the hospitality industry to increase customer satisfaction after analyzing reviews. |
| The student analyzes the tension between the products and services offered within a hospitality company and the wants and needs of the target audience. |
Study material (list)
Mandatory- Author: S. Cackaert/P. Goyvaerts/E. Hermans/F. Loiseaux/F. Malbrancke/H. Nicolay/A Remeysen/K. Vekemans
Educational organisation (list)
Evaluation (list)
Evaluation(s) for first exam chance
| Moment | Form | % | Remark |
| 1st examination period | Knowledge and comprehension test during the examination series | 60,00 | Schriftelijk examen |
| 1st examination period | Skills assessment during the examination series | 15,00 | Schriftelijk examen |
| 1st examination period | Skills assessment permanently during class weeks (Permanent evaluation) | 25,00 | Verplichte aanwezigheden tijdens bedrijfsbezoeken zijn noodzakelijk bij de verwerking van de opdrachten. |
Evaluation(s) for re-sit exam
| Moment | Form | % | Remark |
| 2nd examination period | Knowledge and comprehension test during the examination series | 60,00 | Schriftelijk examen |
| 2nd examination period | Skills assessment during the examination series | 15,00 | schriftelijk examen |
| 2nd examination period | Skills assessment permanently during class weeks (Permanent evaluation) | 25,00 | |