Academic year
2023-24
Is found in:
- Associate Degree of Hospitality Management, programme stage 1
This is a single course unit.
Study load:
3 credits
Teaching staff: Hallam Lara, Van Thiel Daniel
Languages: Dutch
Scheduled for: Semester 2
This course unit is marked out of 20 (rounded to an integer).
Prerequisites
There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours
Learning outcomes (list)
10: Contribute to human resources management, coaching and training department: Contributes to the management of human resources and the coaching and training of employees and trainees within own department.
| The student will explain the impact of how culture can shape thinking/acting
|
| The student will explain the TOPOI model.
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11: Working in Team: Works in a team-oriented manner in an intercultural and/or multidisciplinary professional environment. The graduate plans and directs the operational work of the team.
| The student will master techniques to avoid miscommunication of nonverbal cues
|
| The student explains the impact of multiculturalism in the workplace
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| The student acquires insight and skills based on various cases |
12: Multilingual Functional Communication: Communicates functionally with guests, customers, suppliers and colleagues in a cross-cultural and multilingual context.
| Student explains Trompenaars' dimensions
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| The student explains cultural differences
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| The student actively participates in discussions on the forum in the learning environment
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| The student will explain Hofstede's dimensions
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| The student will explain the six elements that play a major role in intercultural communication in practice
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| The student will demonstrate how to develop cross-cultural competencies
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| The student illustrates what culture is based on the onion model.
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| The student will explain the importance of cross-cultural communication
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| The student applies Hofstede's dimensions in a country presentation
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| The student will know the various stages of the Developmental Model of Intercultural Sensitivity
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Study material (list)
MandatoryEducational organisation (list)
Evaluation (list)
Evaluation(s) for first exam chance
| Moment | Form | % | Remark |
| 1st examination period | Knowledge and comprehension test during the examination series | 80,00 | |
Evaluation(s) for re-sit exam
| Moment | Form | % | Remark |
| 2nd examination period | Knowledge and comprehension test during the examination series | 80,00 | |
Evaluation(s) for both exam chances, not reproducible in re-sit exam
| Moment | Form | % | Remark |
| 1st examination period | Skills assessment once during class weeks | 20,00 | De vaardigheidstoets kan overgenomen worden in tweede examenkans. |