Academic year
2023-24
Is found in:
- Associate Degree of Hospitality Management, programme stage 2
This is a single course unit.
Study load:
3 credits
Teaching staff: Storme Caroline, Van de Put Inge, Van Thiel Daniel
Languages: French
Scheduled for: Semester 1
This course unit is marked out of 20 (rounded to an integer).
Prerequisites
There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours
Learning outcomes (list)
14R: Display beverage knowledge, and use multilingual professional jargon: Degustates, recognizes and evaluates beverages. Discusses and explains the elements that determine style, quality, and commercial value using multilingual professional jargon.
| The student uses, both orally and in writing, French sentence structures in a sector-related context (= extension of French I).
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| The student uses, both orally and in writing, French sector-related vocabulary (= extension of French I).
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| The student efficiently conducts telephone conversations in French in a wide range of standard hotel situations.
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| The student efficiently notes information in French from telephone conversations in a wide range of standard hotel situations.
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| The student efficiently conducts face-to-face conversations in French in a wide range of standard hotel situations.
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| The student effectively informs hotel guests, both orally and in writing, of a hotel's location, surroundings, infrastructure and facilities.
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| The student will efficiently respond to emails regarding industry-related matters (reservations, cancellations, handling of complaints).
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| The student will prepare an evaluation sheet and a promotional letter for a hotel.
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| The student communicates, both orally and in writing, in a courteous and respectful manner with hotel guests.
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| The student communicates in French when performing daily tasks.
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Study material (list)
Mandatory Mandatory Educational organisation (list)
Evaluation (list)
Evaluation(s) for first exam chance
| Moment | Form | % | Remark |
| 1st examination period | Skills assessment during the examination series | 80,00 | schriftelijk examen
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Evaluation(s) for re-sit exam
| Moment | Form | % | Remark |
| 2nd examination period | Skills assessment during the examination series | 80,00 | schriftelijk examen |
Evaluation(s) for both exam chances, not reproducible in re-sit exam
| Moment | Form | % | Remark |
| 1st examination period | Skills assessment permanently during class weeks (Permanent evaluation) | 20,00 | toetsing van mondelinge vaardigheden |