Artesis Plantijn Hogeschool Antwerpen
Industrie en Omgeving
(Intercultural) mediation34120/3067/2324/1/83
Study guide

(Intercultural) mediation

34120/3067/2324/1/83
Academic year 2023-24
Is found in:
  • Associate Degree of Construction Site Organisation, programme stage 2
This is a single course unit.
Study load: 3 credits
It is not possible to enrol in this course unit under
  • credit contract.
  • exam contract (to obtain a credit).
  • exam contract (to obtain a degree).
Co-ordinator: Van Severen Liese
Languages: Dutch
Scheduled for: Semester 1
This course unit is marked out of 20 (rounded to an integer).

Prerequisites

There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours

Learning outcomes (list)

The graduate works efficiently and constructively in an intercultural and multidisciplinary team and is constructively critical with regard to his own and others' actions to determine and achieve the collective result on the construction site.
The student resolves discussions, conflicts and problems in an appropriate manner.
The student applies assertive communication techniques in a simulated situation.
The student communicates in a culturally sensitive and inclusive manner.
The student is customer-oriented.
The student deals with complaints and bad news in an appropriate manner.
The student gives constructive feedback.
The student names the analysis framework of diversity: monism, relativism and communicative moral universalism.
The graduate communicates smoothly, appropriately and clearly with all stakeholders on the construction site, with specific attention to the smooth running of the construction work.
The student uses the right social skills to take on the role of leader, coach or moderator in a simulated situation.
The student has insight into the use of body language and gestures
The graduate identifies personal development needs, monitors developments in the construction sector and shares this knowledge with the executive project team.
The student reflects on his own experience of conflict management in function of his personal development.

Educational organisation (list)

Learning Activities
Lectures and / or tutorials10,00 hours
Practicum10,00 hours
Work time outside of contact hours58,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
1st examination periodSkills assessment permanently during class weeks (Permanent evaluation)100,00
Evaluation(s) for re-sit exam
MomentForm%Remark
2nd examination periodSkills assessment during the examination series100,00schriftelijk