Artesis Plantijn Hogeschool Antwerpen
Business en Recht
Intercultural communication16824/3327/2425/1/96
Study guide

Intercultural communication

16824/3327/2425/1/96
Academic year 2024-25
Is found in:
  • Associate Degree of Hospitality Management, programme stage 1
This is a single course unit.
Study load: 3 credits
Co-ordinator: Coraj Rudina
Languages: Dutch
Scheduled for: Semester 2
This course unit is marked out of 20 (rounded to an integer).

Prerequisites

There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours

Learning outcomes (list)

You communicate from a hospitality fundamental attitude, both in writing and orally, with attention to the diverse and multilingual work context.
You explain cultural differences.
You explain the impact of multiculturalism in the workplace.
You use various techniques to avoid miscommunication of non-verbal signals.
You analyse an intercultural problem using seen intercultural communication models.
You draft advice to avoid proposed intercultural conflicts.
You respond problem-solving to a given conflict in the workplace.
You critically evaluate the intercultural communication models seen.
You follow up on current events related to intercultural communication within your sector.
You will illustrate the importance of intercultural communication and how culture as a concept can shape thinking and action.

Study material (list)

Mandatory
  • Author: lector

Educational organisation (list)

Exam duration
Estimated time for testing2,00 hours
Learning Activities
Collaborative learning4,00 hours
Lectures and / or tutorials10,00 hours
Practicum10,00 hours
Work time outside of contact hours52,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
Eerste examenperiodeSkills assessment during the examination series40,00
Evaluation(s) for re-sit exam
MomentForm%Remark
2nd examination periodSkills assessment during the examination series100,00Uitgebreidere vaardigheidstoets met verschillende casussen.
Evaluation(s) for both exam chances, not reproducible in re-sit exam
MomentForm%Remark
Eerste examenperiodeSkills assessment permanently during class weeks (Permanent evaluation)60,00De vaardigheidstoets kan overgenomen worden in tweede examenkans.