Artesis Plantijn Hogeschool Antwerpen
Business en Recht
F&B products and services32198/3327/2425/1/79
Study guide

F&B products and services

32198/3327/2425/1/79
Academic year 2024-25
Is found in:
  • Associate Degree of Hospitality Management, programme stage 1
This is a single course unit.
Study load: 3 credits
Co-ordinator: Maerevoet Johan
Languages: Dutch
Scheduled for: Semester 1
This course unit is marked out of 20 (rounded to an integer).

Prerequisites

There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours

Learning outcomes (list)

You are jointly responsible for running a current, profitable and efficient rental and/or sales policy of the department.
You will analyse and adapt a simple food and beverage menu. Taking into account the commercial aspect and the latest hospitality trends.
You discuss the practical organisation of a kitchen and restaurant.
You discuss the product properties of food and beverages.
You will discuss different serving and preparation techniques of drinks and dishes.
You outline the place of the food and beverage department within the overall (hotel) organisation chart and analyse internal relationships
You will prepare a simple menu according to the rules of the menu and take into account the seasons and sustainability principles.
You inform and advise the guest/customer, taking into account individual wishes and needs, using current product knowledge and appropriate sales techniques.
You will help the guest in his personal choice and give him gastronomic advice taking into account commercial interests.
You describe the major steps from booking the guest to paying and leaving the catering establishment.
You communicate from a hospitality fundamental attitude, both in writing and orally, with attention to the diverse and multilingual work context.
You define sector-specific terminology used within kitchen and restaurant.
You serve food and drinks according to contextual rules of etiquette.
You will discuss the basics of etiquette within the context of a restaurant.
You manage stock, orders and deliveries from your own department.
You prepare an order form for a predetermined dish.

Study material (list)

Mandatory
  • Author: lector

Educational organisation (list)

Exam duration
Estimated time for testing2,00 hours
Learning Activities
Lectures and / or tutorials16,00 hours
Practicum8,00 hours
Work time outside of contact hours52,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
Eerste examenperiodeKnowledge and comprehension test during the examination series75,00
Eerste examenperiodeSkills assessment permanently during class weeks (Permanent evaluation)25,00Het opstellen van een gastronomisch menu en een selectie aan kazen.
Evaluation(s) for re-sit exam
MomentForm%Remark
2nd examination periodKnowledge and comprehension test during the examination series75,00
2nd examination periodSkills assessment permanently during class weeks (Permanent evaluation)25,00Het opstellen van een gastronomisch menu en een selectie aan kazen.