Artesis Plantijn Hogeschool Antwerpen
Business en Recht
Professional Communication35407/3381/2425/1/70
Study guide

Professional Communication

35407/3381/2425/1/70
Academic year 2024-25
Is found in:
  • Bachelor of Organisation & Management, programme stage 1
This is a single course unit.
Study load: 3 credits
Teaching staff: De Smet Koen
Languages: Dutch
Scheduled for: Module 3 + Module 4
This course unit is marked out of 20 (rounded to an integer).
Possible deadlines for learning account: 15.03.2025 ()
Re-sit exam: is possible.
Possibility of deliberation/tolerance: This course unit is eligible for deliberation/tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours

Prerequisites

to be taken together with Professional Communication OR having passed, or having a deliberated/tolerated mark for Professional Communication.

Learning outcomes (list)

2.1 You evaluate your own actions and thinking, those of others, and your environment.
The student provides reasoned, critical, and constructive feedback to fellow students.
3.2 You work in a planned and project-based manner.
The student will explain how a complex piece of work with a central question is constructed (planning, execution, completion).
3.4 You take responsibility for the smooth running of the organization.
The student uses communication techniques and tools effectively.
5.0 You are punctual, work quickly and efficiently, orderly and accurately.
The student masters the general spelling in Dutch and the spelling of verbs in Dutch and borrowed from English.
The student completes assignments with care and submits them by the deadline and according to the specified guidelines.
7.0 You efficiently complete assignments within deadlines and budgets and work in a solution-oriented manner toward a result.
The student processes new information and uses it efficiently and effectively.
8.1 You demonstrate an active attitude toward professional development.
The student will develop authentic professional speaking skills.
8.4 You handle feedback constructively, learning from mistakes and addressing your work points.
The student processes feedback in a critical manner and (re)formulates their own work points, skills and talents.
9.2 You conduct internal and external communication both written and oral with an eye for cross-cultural nuances.
The student explains the meeting and minutes types, the roles in a meeting, the proceedings and pitfalls.
The student develops his/her presentation techniques and speaking and body language.
12.2 You adopt a service-oriented and customer-oriented attitude.
The student makes customer-friendly clear telephone calls.

Study material (list)

Mandatory
  • Author: Koen De Smet
Online Learning material on DigitapMandatory

Educational organisation (list)

Exam duration
Estimated time for testing2,00 hours
Learning Activities
Lectures and / or tutorials18,00 hours
Practicum12,00 hours
Work time outside of contact hours46,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
Eerste examenperiodeKnowledge and comprehension test during the examination series50,00Schriftelijk examen
Eerste examenperiodeSkills assessment permanently during class weeks (Permanent evaluation)50,00Opdrachten en een test
Evaluation(s) for re-sit exam
MomentForm%Remark
2nd examination periodKnowledge and comprehension test during the examination series50,00Schriftelijk examen
2nd examination periodSkills assessment during the examination series50,00Opdrachten (uitvoering op één examenmoment, voorbereiding op voorhand; als je in de eerste zittijd slaagt voor het onderdeel Presenteren, wordt die score overgedragen naar de tweede zittijd)