Artesis Plantijn Hogeschool Antwerpen
Business en Recht
Office Management /235417/3381/2425/1/22
Study guide

Office Management /2

35417/3381/2425/1/22
Academic year 2024-25
Is found in:
  • Bachelor of Organisation & Management, programme stage 1
    Specialisation:
    • Business & Languages
This is a single course unit.
Study load: 3 credits
Teaching staff: d'Hollander Latoya
Languages: Dutch
Scheduled for: Module 2
This course unit is marked out of 20 (rounded to an integer).
Possible deadlines for learning account: 02.12.2024 ()
Re-sit exam: is possible.
Possibility of deliberation/tolerance: This course unit is eligible for deliberation/tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours

Prerequisites

There are no prerequisites for this course.

Learning outcomes (list)

1.1 You search, collect and archive classical and digital information.
The student will master the knowledge and technique of filing and archiving documents, both digital and analog.
3.1 You weave an understanding of the work organization.
The student acquires an understanding of the work organization.
6.1 You are aware of your own responsibilities and evaluate your own actions.
The student organizes himself, the workplace, and his time in an efficient manner.
7.0 You efficiently complete assignments within deadlines and budgets and work in a solution-oriented manner toward a result.
The student determines priorities using the requirements matrix.
8.1 You demonstrate an active attitude toward professional development.
The student has knowledge of the possibilities of the field which is constantly evolving.
9.3 You correctly assess stakeholder questions and desires and tailor your communications to the target audience.
The student makes phone calls in a customer-friendly manner.
10.1 You plan, coordinate and organize events, meetings, conferences, business trips.
The student explains the roadmap (preparation, organization, follow-up) of organizing PR events and business trips.
10.3 You understand the requirements in the preparation and organization of meetings and help follow up on decisions.
The student organizes meetings, incusive preparation, elaboration, note taking and follow-up. 
11.2 You will use appropriate conversation and negotiation techniques in your professional environment.
The student will respond appropriately in an office environment and know the do's & don'ts.
13.1 You have an understanding and knowledge of accounting, economics, statistical processing software, social security, human resources management, marketing and sales techniques, and CRM systems.
The student will name the basic principles of Facility Management, Fleet Management, Travel Management, Event Management.

Study material (list)

Mandatory
Electronic Learning EnvironmentMandatory
  • Author: AP Hogeschool Antwerpen

Educational organisation (list)

Exam duration
Estimated time for testing2,00 hours
Learning Activities
Lectures and / or tutorials18,00 hours
Practicum6,00 hours
Work time outside of contact hours52,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
Eerste examenperiodeKnowledge and comprehension test during the examination series75,00Alle opgedane kennis wordt getoetst aan de hand van een schriftelijk examen met cases, open vragen en meerkeuzevragen. Dit schriftelijk examen telt mee voor 75 %. Het is een gesloten boek examen.
Eerste examenperiodeProject assignment25,00Student krijgt gedurende deze module 4 opdrachten gekoppeld aan de onderwerpen uit de les. Het totaal van deze opdrachten telt mee voor 25% van het eindcijfer.
Evaluation(s) for re-sit exam
MomentForm%Remark
2nd examination periodKnowledge and comprehension test during the examination series100,00Bij de tweede examenkans krijgen de studenten een schriftelijk examen over de gehele cursus dat voor 100 % zal meetellen. Het examen bestaat uit cases, open vragen en meerkeuzevragen. Het is een gesloten boek examen.