Academic year
2024-25
Is found in:
- Associate Degree of Legal Administrative Support, programme stage 2
This is a single course unit.
Study load:
3 credits
It is not possible to enrol in this course unit under exam contract (to obtain a credit).
Teaching staff: De Peuter Eddy
Languages: Dutch
Scheduled for: Module 1 + Module 2
This course unit is marked out of 20 (rounded to an integer).
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Total study time: 78,00 hours
Learning outcomes (list)
You act in a customer and solution-oriented way in legal and administrative services.
| The student explains legal texts to a non-legal audience and converts legal jargon into layman's terms
|
| The student conducts a customer-oriented conversation, applying the deontological rules
|
| Student converts legal jargon into layman's terms
|
| The student can facilitate constructive discussions and resolve conflicts in a professional manner. |
| The student argues in a correct and polite manner. |
You communicate professionally and target group-oriented with various actors in Dutch and you use French and English functionally for oral and written communication.
| The student actively applies common legal terms in a legal context
|
| student can develop intercultural communication skills and take cultural differences into account |
| The student summarizes oral communication in a legal context. |
You organize your tasks, make adjustments where necessary in order to improve the quality of your own work, you are self-critical and adopt a learning attitude.
| The student will take continuing education that is appropriate to the field. |
Study material (list)
Mandatory€ 12,75 Mandatory Educational organisation (list)
Evaluation (list)
Evaluation(s) for first exam chance
| Moment | Form | % | Remark |
| 1st examination period | Skills assessment permanently during class weeks (Permanent evaluation) | 90,00 | zie studiewijzer voor verdere instructies |
Evaluation(s) for re-sit exam
| Moment | Form | % | Remark |
| 2nd examination period | Skills assessment during the examination series | 90,00 | zie studiewijzer voor verdere instructies |
Evaluation(s) for both exam chances, not reproducible in re-sit exam
| Moment | Form | % | Remark |
| 1st examination period | Skills assessment permanently during class weeks (Permanent evaluation) | 10,00 | klantgericht gesprek, niet herhaalbaar in de tweede zittijd, punt wordt overgedragen naar de tweede examenkans. |