Artesis Plantijn Hogeschool Antwerpen
Business en Recht
Internship A32204/3473/2526/1/77
Study guide

Internship A

32204/3473/2526/1/77
Academic year 2025-26
Is found in:
  • Associate Degree of Hospitality Management, programme stage 1
This is a single course unit.
Study load: 9 credits
It is not possible to enrol in this course unit under
  • credit contract.
  • exam contract (to obtain a credit).
  • exam contract (to obtain a degree).
Teaching staff: Van Thiel Daniel, Vekemans Jan, Wintgens Barbara
Languages: Dutch
Scheduled for: Academic year
This course unit is marked out of 20 (rounded to an integer).
Re-sit exam: is possible.
Possibility of tolerance: You have to pass this course unit (will never be tolerated).
Total study time: 216,00 hours

Prerequisites

There are no prerequisites for this course.

Learning outcomes (list)

You inform and advise the guest/customer, taking into account their individual wishes and needs and using current product knowledge and appropriate sales techniques.
You recognise the individual wants and needs of the guest/customer.
You formulate advice to management on adjusting a product/service, based on an overview of the current offering, developments in your own field, limited market studies, an assessment of the demand and wishes of the intended guests/customers, and the set objectives.
You determine the competitive position of your workplace based on a competitive analysis.
You describe your workplace based on the hospitality model.
You conduct a SWOT analysis of the four components at your workplace.
You are responsible for complying with safety regulations in your own department, taking into account applicable legislation and with a view to sustainability.
You act in accordance with hygiene, maintenance, safety and other applicable legislation within your own department.
You work constructively with colleagues and external partners on a specific task or question, taking into account the intercultural and/or multidisciplinary context.
You work in a team-oriented manner in an intercultural and/or multidisciplinary professional environment.
You communicate with guests, customers, suppliers, and colleagues from a hospitality perspective. You can do this both written and verbally, with attention to the diverse and multilingual context.
You communicate functionally with guests, customers, suppliers and colleagues in an intercultural and multilingual context.
You plan and organize your own work, you reflect on your performance and are willing to learn.
You take responsibility for the qualitative performance of professional technical tasks of your own department.
You reflect on your predetermined personal development goals (insight, skills and knowledge) for workplace learning.

Study material (list)

Agreement Workplace learningMandatory
  • Author: AP Hogeschool
Powerpoints on digitapMandatory
Study guide available via DigitapMandatory
Workplace learning regulationsMandatory
  • Author: AP Hogeschool

Educational organisation (list)

Learning Activities
Practicum30,00 hours
Work time outside of contact hours26,00 hours
Workplace training and / or internship160,00 hours

Evaluation (list)

Evaluation(s) for first exam chance
MomentForm%Remark
1st examination periodReflection assignment once during class weeks17,50
1st examination periodSkills assessment once during class weeks17,50Uitwerking bedrijfsanalyse
Evaluation(s) for re-sit exam
MomentForm%Remark
2nd examination periodReflection assignment once during class weeks17,50
2nd examination periodSkills assessment once during class weeks17,50Uitwerking bedrijfsanalyse
Evaluation(s) for both exam chances, not reproducible in re-sit exam
MomentForm%Remark
1st examination periodPractical assesment in a professional context35,00Beoordeeld door de mentor in overleg met de AP-begeleider.
1st examination periodSkills assessment permanently during class weeks (Permanent evaluation)30,00Zaal- en keukenpraktijk.