Academic year
2025-26
Is found in:
- Associate Degree of Hospitality Management, programme stage 1
This is a single course unit.
Study load:
9 credits
It is not possible to enrol in this course unit under
- credit contract.
- exam contract (to obtain a credit).
- exam contract (to obtain a degree).
Teaching staff: Van Thiel Daniel, Wintgens Barbara
Languages: Dutch
Scheduled for: Academic year
This course unit is marked out of 20 (rounded to an integer).
Prerequisites
There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of tolerance: You have to pass this course unit (will never be tolerated).
Total study time: 216,00 hours
Learning outcomes (list)
| You recognise the individual wants and needs of the guest/customer. |
| You determine the competitive position of your workplace based on a competitive analysis. |
| You describe your workplace based on the hospitality model. |
| You conduct a SWOT analysis of the four components at your workplace. |
| You act in accordance with hygiene, maintenance, safety and other applicable legislation within your own department. |
| You communicate functionally with guests, customers, suppliers and colleagues in an intercultural and multilingual context. |
| You take responsibility for the qualitative performance of professional technical tasks of your own department. |
Study material (list)
Agreement Workplace learningMandatory Powerpoints on digitapMandatory Study guide available via DigitapMandatory Workplace learning regulationsMandatory Educational organisation (list)
Evaluation (list)
Evaluation(s) for first exam chance
| Moment | Form | % | Remark |
| 1st examination period | Reflection assignment once during class weeks | 17,50 | |
| 1st examination period | Skills assessment once during class weeks | 17,50 | Uitwerking bedrijfsanalyse |
Evaluation(s) for re-sit exam
| Moment | Form | % | Remark |
| 1st examination period | Reflection assignment once during class weeks | 17,50 | |
| 1st examination period | Skills assessment once during class weeks | 17,50 | Uitwerking bedrijfsanalyse |
Evaluation(s) for both exam chances, not reproducible in re-sit exam
| Moment | Form | % | Remark |
| 1st examination period | Practical assesment in a professional context | 35,00 | Beoordeeld door de mentor in overleg met de AP-begeleider.
|
| 2nd examination period | Skills assessment permanently during class weeks (Permanent evaluation) | 30,00 | Zaal- en keukenpraktijk. |