Academic year
2025-26
Is found in:
- International programmes Business and Law, programme stage 2
This is a single course unit.
Study load:
3 credits
Teaching staff: Van de Put Inge
Languages: French
Scheduled for: Semester 1
This course unit is marked out of 20 (rounded to an integer).
Prerequisites
There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of deliberation: This course unit is eligible for deliberation according to the criteria as determined by the degree programme you are enrolled in.
Prerequisite competencies (text)
This course is a regular course of our bachelor's students (Hotelmanagement). The course is taught in French. A basic knowledge of French is thus necessary.
The erasmus students will be tested on campus to determine whether they are classified in French Intermediate or French Advanced.
Course content
Decent knowledge of French is required.
This course is taught in French.
Grammar:
- Le pronom personnel
- Les temps dus passé
- La conjugaison des verbes
- L'adjectif et l'adverbe
- la voix passive
- le comparatif
- l'accord du participe passé
Communication skills:
- Comment gérer des réclamations (en direct en par mail), la lettre d'excuse
- Organizer le départ d'un client (préparer le départ, présenter la note, évaluations des prestations, rédiger un publipostage)
- Le courriel
- discussion d'une texte
Communication and vocabulary within the context of hotel and tourism