IPBR/FlaHost/008

There are no prerequisites for this course.

This hands-on, operational internship takes place at a partner company in Belgium’s hospitality sector. You'll be actively involved in daily operations, usually in the Rooms Division (Front Office or Housekeeping) or Food & Beverage department. The exact role may vary depending on your background and interests.

The internship focuses on developing your professional skills in a real-world setting. You’ll be expected to work independently, follow procedures, show hospitality, and communicate effectively. Punctuality, teamwork, and a well-groomed appearance are important.

To earn 9 credits, you typically work full-time for 6 weeks. A part-time option (combined with courses) may be possible, extending the internship to 12–15 weeks. You must follow the company’s working hours, and vacation is not allowed during the internship unless pre-approved.

This is a hands-on, operational internship at one of our partner companies in the hospitality sector in Belgium. The goal is to involve you as much as possible in the day-to-day operations of the company.

Most internships are in Rooms Division (such as Front Office or Housekeeping) or Food & Beverage. Other departments may be possible, depending on availability and your background.

We aim to offer each student an interesting and relevant internship, based on their previous training and experience.

Internship goals

During your internship, you are expected to:

-Follow the daily workflow and routines of the department.
-Be punctual and perform tasks with care and accuracy.
-Work at a reasonable and professional pace.
-Cooperate well with team members.
-Show a natural sense of hospitality and use polite behavior with guests.
-Maintain a clean, professional appearance and dress according to company standards.
-Communicate respectfully and clearly with colleagues, supervisors, guests, and suppliers—being mindful of cultural and personal differences.
-Show initiative when appropriate and be eager to learn.
-Complete your tasks according to company expectations and standards.
-Work independently and ask for help or feedback when needed.
-Be open to feedback and improve your performance if necessary.

Internship duration and working hours

-To earn 9 academic credits, you should work full-time for 6 weeks.
-If you are also taking other courses in the FLahost programme, your internship supervisor may offer a custom schedule. For example, you might work part-time and attend classes on other days. In that case, your internship would last 12 to 15 weeks instead.
-You are expected to follow the regular working hours of the internship company.
-You must be present during these hours and may not take long breaks or save up time off.
-If you need to work outside of the internship location (as agreed in your internship contract), inform your supervisor by email in advance.
-In case of illness or other serious absence, inform both the company and your internship supervisor immediately (preferably call the company and email the supervisor). If you're sick, you must provide a doctor’s certificate starting from the first day of absence. Give a copy to both the company and your supervisor.
-You are not entitled to vacation days during the 6-week internship, unless this has been clearly discussed and approved in advance.

A resit of the internship during the summer is not possible.

-Practice assessment in a professional context: 90%

The practice assessment is done through observation of the student in the work context, possible input from other staff members and through conversations between the internship supervisor, internship supervisor and the student.

At the end of the internship period, the supervisor completes the provided evaluation form, which is mailed well in advance by the college internship supervisor. This document is given with the internship supervisor's visit or delivered via mail.

-Reflection Assignments: 10%

The student completes the self-assessment form halfway through the internship period. This document can be found on the DigitAp page. The student uploads this form in a timely manner in the provided upload area. (5%)

The student completes a feedback report (at least 2 typed pages) at the end of the internship period. A template of this document (cover page + questions to be answered) can be found on the DigitAp page. The student uploads their report in a timely manner in the provided upload area. (5%)