Artesis Plantijn Hogeschool Antwerpen
Business en Recht
Experience Internship/441972/3528/2526/1/64
Study guide

Experience Internship/4

41972/3528/2526/1/64
Academic year 2025-26
Is found in:
  • Bachelor of Hotel Management, programme stage 2
This is a single course unit.
Study load: 9 credits
It is not possible to enrol in this course unit under
  • exam contract (to obtain a credit).
  • exam contract (to obtain a degree).
Co-ordinator: De Smet Wouter
Other teaching staff: Lippens An, Storme Caroline, Van Nijlen Bart
Languages: Dutch
Scheduled for: Module 4
This course unit is marked out of 20 (rounded to an integer).
Possible deadlines for learning account: 15.03.2026 (4th module)
Re-sit exam: not possible.
Possibility of deliberation/tolerance: You have to pass this course unit (will never be deliberated/tolerated).
Total study time: 234,00 hours

Prerequisites

having finished at least 60 ects credits in programme part (year) 1.

Learning outcomes (list)

Professional Technical / service-oriented
You master the professional technical skills required for an executive task package.
You take responsibility for the correct and service-oriented handling of the agreed tasks.
Analytical thinking / business economics insight
You apply basic business economics insights in your operational actions in the department.
Process / legislation
You correctly follow administrative obligations in accordance with the applicable agreements and standards, both during and in preparation for the internship.
In operational operations, you carry out procedures in accordance with company standards.
You follow the standards of conduct and rules of hotiquette.
Efficiency and stress resistance
You work in an orderly and punctual manner, with an eye for detail and finish.
You have a smooth work pace and complete tasks within the agreed or expected time.
Management role / quality assurance
You strive for high quality in the execution of the task package.
You situate your own function and tasks within the vision, mission and values of the internship company.
Project management / sustainability
You apply the company's sustainability policy in everyday situations.
Leadership / team skills
You work constructively in a team andthus contributes to a positive working environment in the department.
You demonstrate a committed, respectful and social attitude towards colleagues and the company.
Network / international
You easily make contact with colleagues within the company.
You expand your professional network within the hospitality sector.
Welcoming attitude
You are spontaneously hospitable, attentive and involved.
You actively listen to the wishes and questions of guests and show empathy towards others.
You use friendly and polite manners towards guests, also in case of problems and complaints.
Communication / language skills
You express yourself in correct Dutch sentences in professional conversation situations
You express yourself in professional written communication using correct Dutch sentences.
You make your message understandable in an intercultural context using the clearest possible formulations.
Self-steering ability
You demonstrate flexibility in taking on additional tasks within the company.
You carry out the assigned task package according to the instructions and expectations provided.
You spontaneously take initiative in asking for help or support where necessary.
Information processing / ICT
You work smoothly with the software programs that are specific to the function, department and/or sector.
You purposefully collect the relevant information or data required for the tasks and function.
Lifelong learning / reflection
You adopt an inquisitive attitude towards work.
You are open to feedback from colleagues and managers.
You reflect on your own soft skills within a work-related situation and identify strengths, areas for improvement and concrete actions for improvement.

Study material (list)

Internship agreementMandatory
  • Author: AP Hogeschool
Internship regulationsMandatory
  • Author: AP Hogeschool
Study guide (available via Digitap)Mandatory

Educational organisation (list)

Learning Activities
Work time outside of contact hours9,00 hours
Workplace training and / or internship225,00 hours

Evaluation (list)

Evaluation(s) for both exam chances, not reproducible in re-sit exam
MomentForm%Remark
1st examination periodPractical assesment in a professional context80,00zie studiewijzer en Digitap voor meer info
1st examination periodReflection assignment permanently during class weeks (Permanent evaluation)10,00zie studiewijzer en Digitap voor meer info
1st examination periodSkills assessment permanently during class weeks (Permanent evaluation)10,00zie studiewijzer en Digitap voor meer info