1.1 You search, collect and archive classical and digital information.
| The student independently collects and archives information, conducts searches.
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1.2 You keep files up to date, use filing and archiving systems and ICT technology (document management systems).
| The student processes and manages electronic data.
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2.1 You evaluate your own actions and thinking, those of others, and your environment.
| The student reflects on his/her own abilities and actions.
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2.2 You think independently, develop your own vision and can substantiate it.
| The student frames the tasks and projects he performs within a business context.
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2.4 You have a broad interest and openness to other cultures, current events, politics, social and economic events.
| The student asks relevant questions, is eager to learn and looks for targeted information.
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3.1 You weave an understanding of the work organization.
| The student can frame his/her tasks in the business environment and shows sensitivity to the business culture. |
3.2 You work in a planned and project-based manner.
| The student works carefully within the allotted time.
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3.3 You perform coordinating duties within the organization.
| The student efficiently coordinates his tasks within the secretariat.
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3.5 You remain composed in stressful situations, respond efficiently, are flexible and courteous under all circumstances.
| The student plans and is proactive to avoid stressful situations. |
4.1 You make thoughtful decisions, set priorities in the best interest of the company.
| The student gets to know the institution/company: the different services, the objectives and policy of the organization, the functioning, organization and development trends.
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4.2 You see work and spontaneously help when the work is urgent.
| The student has a service attitude and provides correct service on his/her own initiative. |
5.0 You are punctual, work quickly and efficiently, orderly and accurately.
| The student performs the work in an orderly and accurate manner.
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6.1 You are aware of your own responsibilities and evaluate your own actions.
| The student adapts to the work rhythm and reflects on his/her tasks.
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6.3 You will provide continuity in the absence of management.
| The student evolves in performing the tasks so that they can be carried out independently towards the end of the internship. |
| The student handles a file correctly and gives feedback to the client.
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7.0 You efficiently complete assignments within deadlines and budgets and work in a solution-oriented manner toward a result.
| Students organise themselves, work and the workplace and are proactive. |
8.1 You demonstrate an active attitude toward professional development.
| The student looks beyond the boundaries of his own function.
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8.2 You realize the need for lifelong learning and are willing to upskill.
| The student is willing to take training courses.
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8.4 You handle feedback constructively, learning from mistakes and addressing your work points.
| The student takes feedback into account and makes adjustments if necessary. |
9.1 You master Dutch and at least 3 foreign languages (E, FR, D, S).
| The student communicates both in writing and orally in a professional manner, in various languages.
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9.2 You conduct internal and external communication both written and oral with an eye for cross-cultural nuances.
| The student maintains both internal and external contacts, maintains house style, ensures correct telephone contacts and communication at meetings. |
9.3 You correctly assess stakeholder questions and desires and tailor your communications to the target audience.
| The student speaks fluently and well adapted to the target group.
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9.4 You engage in dialogue, argue reasoned, professional and empathetic.
| The student communicates and argues interactively, adapted to the target audience. |
9.5 You are discreet and communicate in accordance with professional ethics and corporate culture.
| The student adheres to the professional and follow the ethics and codes of ethics of the institution. |
| The student applies communication skills within the business context.
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10.1 You plan, coordinate and organize events, meetings, conferences, business trips.
| The student plans orders, contacts suppliers, provides logistical support within deadlines and budgets.
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10.2 You make appointments with customers and external commercial contacts.
| The student autonomously manages appointments and/or agendas in the department. |
11.1 You will build a network and maintain your contacts in a professional manner.
| The student independently finds an internship that meets the criteria imposed. |
11.2 You will use appropriate conversation and negotiation techniques in your professional environment.
| The student communicates in a customer-oriented and respectful manner, always checking whether the listener has understood him/her. |
12.1 You are loyal and respect the professional deontology and the company culture.
| The student always provides correct and prompt service to internal and external customers, paying attention to professional ethics and corporate culture. |
12.2 You adopt a service-oriented and customer-oriented attitude.
| The student is helpful, customer-oriented and appropriately assertive.
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12.3 You contribute to the success and image of the organization.
| The student behaves professionally, always providing adequate and correct service in accordance with the company culture and is aware of his/her appearance. |
12.4 You have an eye for sustainability and community involvement.
| The student keeps the interest of internal and external customer and the organisation in mind, is ethical and respectful of all cultures and the environment. |
13.1 You have an understanding and knowledge of accounting, economics, statistical processing software, social security, human resources management, marketing and sales techniques, and CRM systems.
| The student has a good knowledge of organizational structure.
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13.3 You pay attention to quality assurance.
| The student processes tasks efficiently and qualitatively within the organizational structure.
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