Academic year
2025-26
Is found in:
- Associate Degree of Hospitality Management, programme stage 2
This is a single course unit.
Study load:
3 credits
Teaching staff: Herbst Muriel
Languages: Dutch
Scheduled for: Semester 1
This course unit is marked out of 20 (rounded to an integer).
Prerequisites
There are no prerequisites for this course.
Re-sit exam: is possible.
Possibility of tolerance: This course unit is eligible for tolerance according to the criteria as determined by the degree programme you are enrolled in.
Learning outcomes (list)
| You communicate the components and focal points of a sales process to third parties (customer journey). |
| You will create a professional LinkedIn profile with a focus on building a network. |
| You distinguish the different parts of the sales process and interview and apply them within a case. |
| You apply the different steps of the commercial process within a case. |
| You adapt your communication style to that of the interlocutor and take into account the guidelines of professional communication in a commercial context. |
| You will explain the main theories, concepts and processes of sales and negociation techniques. |
| Je reflecteert kritisch over je soft skills in een commerciële context. |